Tracking order

Order Tracking Information

How to Track Your Order

Once your order has been processed and shipped from our warehouse, you'll receive a shipping confirmation email containing your tracking number and carrier information. Here's how to track your package:

  1. Locate your tracking number in the shipping confirmation email sent to your registered email address
  2. Visit the carrier's website or use a universal tracking service
  3. Enter your tracking number in the designated field
  4. View real-time updates about your package's journey

Tracking Tips

  • Tracking information may take 24-48 hours to appear after shipment
  • International shipments may show limited details until they reach the destination country
  • If your tracking shows "Delivered" but you haven't received your package, check with neighbors or your local post office

Universal Package Tracking

For convenience, you can use 17Track, a reliable universal tracking service that works with most major carriers worldwide:

  1. Go to 17Track.net
  2. Enter your tracking number in the search box
  3. Click "Track" to view detailed shipping information
  4. Optionally create a free account to track multiple packages

Need Help?

If you're experiencing issues with tracking your order or if your tracking information hasn't updated for more than 5 business days, please contact our customer support team at [email protected]. Include your order number and any relevant tracking information for faster assistance.

Note: Delivery times may vary depending on your location and the shipping method selected during checkout. Please allow additional time for international orders to clear customs.