Terms of service

General Terms

By accessing and using ArbeitGlow ("the Website"), you agree to comply with these Terms of Service. These terms apply to all visitors, users, and purchasers of our art supplies including acrylic paints, markers, drawing tools, and other products listed on our platform.

We reserve the right to modify these terms at any time. Continued use of the Website constitutes acceptance of any changes.

Ordering & Purchases

All orders are subject to product availability. We may cancel any order and limit quantities purchased per customer at our discretion.

Prices are displayed in USD and are subject to change without notice. You are responsible for any applicable taxes and customs duties.

Intellectual Property

All content on ArbeitGlow, including product designs, text, graphics, logos, and images are our exclusive property or licensed to us, protected by international copyright laws.

You may not reproduce, distribute, or create derivative works from any Website content without express written permission.

Limitation of Liability

ArbeitGlow shall not be liable for any indirect, incidental, or consequential damages arising from product use or Website access. Our total liability for any claim shall not exceed the purchase price of the product in question.

We do not guarantee that our products will achieve any particular artistic results as individual techniques and applications may vary.

Refund Policy

We accept returns of unopened, unused products in original packaging within 30 days of delivery. Customers are responsible for return shipping costs.

To initiate a return, please contact our support team at [email protected] with your order number and reason for return. Refunds will be processed to the original payment method within 14 business days of receiving the returned items.

Custom or special order items, as well as opened art supplies for hygiene reasons, are not eligible for return.

Dispute Resolution

Any disputes shall first attempt to be resolved through good faith negotiations between you and ArbeitGlow. If unresolved, disputes shall be settled through binding arbitration in accordance with the laws of the jurisdiction where our business is registered.

You agree to waive any right to participate in class action lawsuits or class-wide arbitration against ArbeitGlow.

Contact Information

For any questions regarding these Terms of Service, please contact us at [email protected]. We typically respond within 2 business days.